Shipping policy

Shipping Policy

Danini is committed to 100% customer service satisfaction during every purchase. We ensure all orders are thoroughly reviewed and shipped within 48 business hours of placement. Upon order confirmation, an email is sent to the buyer. A second email with shipment details and tracking information follows once the order is shipped. If any order cannot be processed or shipped, we will contact you immediately.

Order Processing:

  • Orders placed before 12 PM EST on a business day will begin processing the same day.

  • Orders placed after 12 PM EST, or on weekends and holidays, will begin processing on the next business day.

  • Once your order is processed, it will be packaged and shipped within 48 hours.

  • If there are any delays or issues with processing your order, our team will notify you promptly.

Shipping Options:

  • Standard Shipping (Within Canada): Delivery within 3-5 business days.

  • Express Shipping (Within Canada): Delivery within 1-2 business days.

  • Shipping to the US : Delivery within 7-15 business days.

Free Shipping:

  • All shipping is free, regardless of order value or destination.

Shipping Issues:

  • If your order is lost, delayed, or arrives damaged, please contact us at info@mydanini.com or +1 905-564-0202 within 7 days of the delivery date. Include your order number and a description of the issue for prompt resolution.